In the world of LOL, NSFW, and ICYMI, you might think that a new abbreviation wouldn’t attract much attention, let alone provoke a discussion of how women are viewed in the workplace. But not long ago, I heard a term in a CBC interview that not only took me aback, it also made me laugh.…Details
Earlier this summer I found myself sitting anxiously in stopped traffic on a highway next to an empty HOV lane, newly regulated for Pan Am Games traffic. It made me think about the problem initially created by the “mixed messages” of the Pan Am Games organizers. On the one hand, Torontonians were repeatedly told how…Details
Image courtesy of Victor1558’s Flickr photostream. The other day I was the guest on a CBC radio show, Ontario Today. I was invited to speak about the concept of plain language and to answer audience questions. (You can hear the episode here.) Kathleen Petty, the host of the show, pointed out that ‘words that confound…Details
Writing has always been a key mode of business communication but email has made the written world more prominent and important than it’s been since at least the dawn of the telephone. At the same time, we are producing and receiving more written communication, writing skills are in decline. The results are reduced productivity and…Details
“With the advent of e-mail, managing employee communications is a significant challenge. Workers must accomplish more in less time, and communication skills are suffering as a result.. ” — The Road to Improved Productivity, By Dr. Sandra Folk | HR PRofessional Magazine, August/September, 2008.