Email can be a mission critical function. Too often in business, badly handled emails result in a lack of confidence or trust in the company, or even cancellation of a deal. A bad impression from an individual can affect the reputation of the whole enterprise. The Language Lab employs proven, tested methods to help avoid the pitfalls and instill confidence in the recipient that the sender (and therefore the company) is competent and trustworthy. Business Email is The Language Lab’s most popular course.