On a recent business trip to Texas I was flipping through the Fort Worth Business Press and came across an article about workplace literacy. It pointed out that in one Texas county one in FIVE adults cannot read well enough to succeed at the fourth grade level. So no wonder this translates into problems in…Details
The other day I received a sales letter from a new local business. It began like this: Dear Neighbor, your going to love our opening day specials. That letter went directly into the recycling bin, the rest of it unread. True, I may have missed some great opening day specials, but so be it. They…Details
You may know the feeling. Your heart starts to pound a little faster, your mouth goes dry. The truth is, making a presentation is just as nerve-wracking for some adults as getting up in front of the class was when you were a child. Even if you are someone who excels at speaking in public…Details
Welcome to The Language Lab blog, and my very first post. I’m Sandra Folk, an educational consultant specializing in online learning. And by that I mean my goal is to help people write and express themselves more effectively. My own experience – over twenty years as a teacher, and a consultant with organizations including the…Details
Writing has always been a key mode of business communication but email has made the written world more prominent and important than it’s been since at least the dawn of the telephone. At the same time, we are producing and receiving more written communication, writing skills are in decline. The results are reduced productivity and…Details
“With the advent of e-mail, managing employee communications is a significant challenge. Workers must accomplish more in less time, and communication skills are suffering as a result.. ” — The Road to Improved Productivity, By Dr. Sandra Folk | HR PRofessional Magazine, August/September, 2008.