It’s been quite some spring in Toronto where I live. Snow in April! Rain for days! Nearly hurricane force thunderstorms! So I wasn’t surprised when my neighbours decided it was time to fix their wet, leaky basement. They’ve talked about doing it for quite some time. However, to fix the problem, the contractor had to…
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I must admit I find it a challenge — “it” being the goal of getting someone I don’t already have a business relationship with to respond to an email. Part of my business — and of many businesses — is seeking new clients. Sometimes that means I’m following up on a referral; sometimes I’m sending…
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Something I never expected to happen to me: I was fired! No, not as an employee, as I run my own company, but as a client. In truth, being “fired” was not unwelcome news. While the service provider, who fired me, had done some good work for my company, much of it was not of…
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Artificial Intelligence (AI) conjures up thoughts of robots taking over, automation, logic, and a lack of emotion. Although AI initially appears to be about making machines intelligent, it also enables us to learn more about what it means to be human. Strange as it may seem, AI can help us be more human, especially in…
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One of the most challenging presentations I can imagine doing is a TED Talk. Because I’m always looking for new challenges, I’ve decided to do my own TED Talk, one that’s focused on how to achieve goals. TED Talks set the bar very high. The list of notable speakers is daunting: President Bill Clinton, Microsoft founder…
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I recently saw an article with this eye-catching headline: “How the evolution of the English language went bigly.” It was that word, “bigly,” that immediately made me think of some of the many odd ways that U.S. president, Donald Trump, uses the English language. But the point of the article, written by noted Canadian journalist, Robert…
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I love visiting New York. And I especially love trying new boutique hotels in different areas of the city. I get to discover more about this amazing city while adding to the excitement of my stay. The hotel I recently chose looked great online, (at an equally great price). The phone conversation I had with…
DetailsNothing irks me more than when I send someone an email (or two, or ten) and I don’t hear back. I had this experience recently when I contacted an employee at the City of Toronto about a problem on my street. The response? Silence. Not even an “out of office” message, which would have at…
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Tom Price, now the former U.S. secretary of Health and Human Service, spent nearly $52,000 of taxpayers’ money flying on private charter planes. And he got caught! His boss, President Donald Trump, said that he didn’t like “the optics” of Price’s actions, “cosmetically or otherwise.” As a result, Price resigned. I’m guessing that Trump thought that…
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